Request a Demo Start a Trial Start a Trial
View Categories

How to Add the CTI Dialer

< 1 min read

 Step 1: Go to Setup → In the Quick Find box, search for “App Manager.”
 Step 2: Locate the app where you want to add the dialer and click Edit.

 Step 3: In the Utility Items tab, click Add Utility Item and select “Open CTI Softphone.”
 Step 4: Set the following options:

  • Label: (enter your preferred name)
  • Panel Width: 360
  • Panel Height: 530
  • Check the box for “Start Automatically.”

 Step 5: Click Save to complete the setup.

What are your Feelings