Cookie Policy

Cookies are small text files placed on your device when you visit a website. They let a site remember your actions and preferences over time, and help it work and improve. This policy also covers similar technologies such as local storage and pixels.

We use cookies on the WorkDial website only. The WorkDial product runs inside your Salesforce org and does not set marketing cookies on your visitors. Our website cookies keep the site secure and functional, for example spam protection on our contact form. Beyond that we use them for two things: to measure how the site is used, so we can see which pages help people and which do not, and to measure which ad click led to a sign-up. We do not use them to build advertising profiles about you, and we do not sell what they tell us.

• Strictly necessary cookies for core site functionality, such as remembering that you have already answered an optional question on our trial form so we do not ask twice. These cannot be switched off. Our bot and spam protection (Cloudflare Turnstile) runs without setting a cookie. When you book a call, the email and phone number you entered are kept in your browser tab for the rest of that visit, so the booking step does not ask for them a second time.
• Analytics: we measure site usage with PostHog and Google Analytics (loaded through our tag manager). These set the cookies listed below so repeat visits are counted as one person rather than several. We record named events such as "pricing viewed", never the contents of what you type.
• Advertising: we use Google Ads only to measure which ad click led to a conversion, not to build advertising profiles and not to retarget you around the web. That is the single advertising cookie listed below.
• Functional: our live chat (Tawk.to) sets its own cookies so a conversation continues if you change page or come back. It is a third-party tool, described below.

The analytics and advertising cookies above are set on your first visit. Our analytics is configured not to read the text of pages or forms and not to record your screen, so what reaches our analytics provider is a named event and a page address, not what you typed. We also ask that provider not to store your IP address. Bot and spam protection on our contact form uses Cloudflare Turnstile, which does not set a cookie in your browser.

You control cookies in your browser. Every major browser lets you block cookies for a single site, block third-party cookies everywhere, delete what is already stored, or refuse them by default; the settings sit under Privacy in Chrome, Safari, Firefox, and Edge. Blocking ours stops the analytics and advertising cookies listed above, and the site keeps working. You can also opt out of Google Analytics across all sites with Google's browser add-on at tools.google.com/dlpage/gaoptout, and manage Google ad personalisation at adssettings.google.com. If you would like us to delete analytics data associated with you, email privacy@workdial.io. The tool we embed (Cloudflare Turnstile for spam protection on our contact form) is governed by the settings of that provider and your browser.

Some cookies are set by a third party whose tool we embed or load: PostHog (usage analytics), Google Analytics and Google Ads (usage and conversion measurement, loaded through our tag manager), and Tawk.to (the live chat on our site). Each is governed by its own privacy notice, and each decides its own cookie names and lifetimes. Our bot and spam protection, Cloudflare Turnstile, runs without setting a cookie.

Some cookie providers may process data outside your country. Where they do, an appropriate safeguard such as the Standard Contractual Clauses applies.

We may update this Cookie Policy as our use of cookies changes. The "Last updated" date above reflects the latest version. Questions? Email privacy@workdial.io.