About

Built by the team that already proved native.

WorkDial is a Salesforce-native CTI platform. It is the architecture behind ValueText, applied to voice.

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The voice layer of Salesforce

The story

Why WorkDial runs inside Salesforce.

native, again

The same idea, a second time.

WorkDial is a Salesforce-native computer-telephony integration (CTI) platform built by the team behind ValueText, the Salesforce-native messaging platform. ValueText proved that messaging belongs inside Salesforce, not synced into it. WorkDial applies the same architecture to voice: calls, WhatsApp voice, and AI call analysis written to native Salesforce objects, supported by the same team.

  • 01Calls are native objects, not a synced copy.
  • 02No external customer data store to govern.
  • 03One platform: voice, WhatsApp voice, and AI analysis.
WorkDial voice and ValueText messaging in one Salesforce org, on the same record
workdial · valuetext · one org

The track record

Proof, attributed to ValueText.

4.97★ ValueText AppExchange rating valuetext · team
100+ AppExchange reviews for ValueText valuetext · proof
0 external customer data stores data boundary
2 native layers: voice and messaging the complete stack

The complete stack

Voice and messaging, both native.

two layers, one org

The same team runs both layers.

WorkDial is the voice layer of Salesforce. ValueText is the messaging layer. Together they are the complete Salesforce-native communication stack, built by one team inside one org. Both rest on the same decision: call data belongs in Salesforce as native objects, not in a vendor's database. WorkDial is buyable on its own. Add ValueText when you want messaging in the same place, at 20% off the combined total.

Your Salesforce
WorkDial voice · whatsapp voice · ai
ValueText sms · whatsapp · messaging

Author

Who writes the WorkDial blog.

Nikhil Palliboina

Content Writer, WorkDial

Content writer at WorkDial, covering Salesforce-native telephony: CTI architecture, automatic call logging, call routing, and AI call analysis that runs inside Salesforce. The team behind ValueText, the Salesforce-native messaging platform, is rated 4.97 stars across 100+ AppExchange reviews.

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4.97★ across 100+ AppExchange reviews · from the team behind ValueText, the Salesforce-native messaging platform