About
Built by the team that already did this once.
WorkDial is a Salesforce-native CTI platform. Built by the team behind ValueText.
The voice layer of Salesforce
The story
The team behind WorkDial and ValueText.
same team, second product
The same idea, a second time.
WorkDial was built by the team behind ValueText, the Salesforce-native messaging platform. ValueText proved that messaging belongs inside Salesforce, not synced into it. WorkDial is the same team and the same decision, applied to voice; the full architecture is on the Architecture page. WorkDial launched as DialForce and was renamed in 2026.
- 01Same team, same decision: native, not synced.
- 02Launched as DialForce, renamed WorkDial in 2026.
- 03One team runs the voice layer and the messaging layer.
The track record
Proof, attributed to ValueText.
The complete stack
Voice and messaging, one org.
two layers, one org
The same team runs both layers.
WorkDial is the voice layer of Salesforce. ValueText is the messaging layer. Together they are the complete Salesforce-native communication stack, built by one team inside one org. Both rest on the same decision: call data belongs in Salesforce as native objects, not in a vendor's database. WorkDial is buyable on its own. Add ValueText when you want messaging in the same place, at 20% off the combined total.
WorkDial voice · whatsapp voice · ai 
ValueText sms · whatsapp · messaging Author
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4.97★ across 116 AppExchange reviews · from the team behind ValueText, the Salesforce-native messaging platform